Frequently Asked Questions

What is ReelWins?

ReelWins is a free online community where casino slot players share photos and videos of their jackpot wins. You can browse wins by slot machine, casino, or player — and share your own wins to celebrate with thousands of fellow slot enthusiasts.

Is ReelWins free to use?

Yes — ReelWins is completely free to join and use. There are no subscriptions, no paywalls, and no in-app purchases. We are a community platform, not a gambling site.

Does ReelWins involve real-money gambling?

No. ReelWins does not facilitate any form of real-money gambling. We are a social community platform where players share jackpot moments they experienced at land-based casinos. You must visit a real casino to gamble — ReelWins is just where you celebrate afterward.

How do I post a jackpot win?

Create a free account, then click "Post Win" in the navigation. You can upload a photo or video of your jackpot, select the slot machine and casino, enter the jackpot amount, and add an optional caption. Your post will be reviewed by our moderation team before it appears in the public feed.

How long does moderation take?

Most posts are reviewed within a few minutes by our AI moderators. You can check the status of your posts in your profile page. You will receive a notification when your jackpot is approved.

What kinds of posts get rejected?

Posts are rejected if they do not show a clear casino jackpot win, contain inappropriate content, show fake or digitally altered results, or violate our Community Guidelines. Online casino screenshots, social casino games, and sweepstakes casino wins are not accepted — ReelWins is for real land-based casino jackpots only.

What slot machines and casinos are supported?

We support hundreds of slot machines from manufacturers including IGT, Aristocrat, Light & Wonder, Konami, Everi, and more. Our casino database covers properties across the US. If your slot or casino is not listed, you can suggest it during the upload process.

Can I post video jackpots?

Yes! We support both photo and video jackpot posts. Videos up to 100MB are accepted. For videos, we recommend filming the entire handpay or bonus sequence so the jackpot amount is clearly visible.

How is my jackpot amount verified?

Moderators look for the jackpot amount to be clearly visible in the photo or video — either on the machine screen, a handpay slip, or a casino receipt. Amounts that cannot be verified from the media may be adjusted or rejected.

Can I edit or delete a post after submitting?

Yes — you can edit the caption, slot, casino, or amount on your posts at any time from your profile page. You can also delete your own posts. Edits to core details will re-enter the moderation queue.

Who can see my posts?

Approved jackpot posts are publicly visible to anyone who visits ReelWins. Your username and display name are shown alongside your posts. You can adjust your display name in your account settings.

How do I report a post that looks fake or inappropriate?

On any jackpot post, tap the three-dot menu and select "Report." Our moderation team will review flagged posts and take action if they violate our Community Guidelines.

I am a slot content creator — can I get a verified badge?

Yes! ReelWins supports slot content creators with a verified creator badge. Contact us at support@reelwins.net with a link to your YouTube channel or social media and we will review your application.

How do I contact ReelWins support?

You can reach us through our Contact page or email support@reelwins.net. We typically respond within 1–2 business days.